Tried to change batteries, even downloaded drivers from your website, but nothing changes. Can you send me the driver? Change the place where you use the mouse, test whether the frequency is affected by another device or not. Some devices have additional buttons and you need to install the driver, but for those models, you do not need to install the driver if you do not want to use the additional buttons. Try to change the battery first. I bought a Genius product seven days ago.
|Date Added:||16 February 2006|
|File Size:||41.84 Mb|
|Operating Systems:||Windows NT/2000/XP/2003/2003/7/8/10 MacOS 10/X|
|Price:||Free* [*Free Regsitration Required]|
Unfortunately, we do not provide technical manuals to end users, you can contact customer support for assistance.
Genius ERGO T555 Silver
Mouse will stop working when moving or the cursor jumps randomly for no reason. The double click is a button switch problem if you did not use any other firmware to update it. If yes, move the AP router farther away from receiver, and also move the mouse closer to receiver. Check if your device is a plug-n-play device or not.
Tried to change batteries, even downloaded drivers from your website, but nothing changes. One receiver is mapped with one KB, so if the dongle receiver is lost, unfortunately, it is not replaceable.
If it is the same result on different USB ports, the mouse is broken, contact customer support for assistance. Some devices have additional buttons and you need to install the driver, but for those models, you do not need to install the driver if you do not want to use the additional buttons.
Can you send me the driver? But if your mouse is a wire mouse, the mouse is broken. Is there anything I can do? Please try to change a new battery first if needed.
Genius ioCentre Software Download
We appreciate your feedback for your Genius product user experience. However, it cannot be turned on anymore. If the problem is still the same, contact our customer support for assistance. But if it is not a wireless mouse, the mouse is broken.
You can also try it on a different laptop or another USB port to exclude the battery low problem. If you cannot find the driver on our website that is higher than your OS, that means there is no driver compatible with your O. Tried to put in a new battery, change the USB port on my laptop, but the issue is still the same.
If yes, there is no need to install a driver. Check if t555 laptop recognizes the mouse or not in the Device Manager. Try to change the battery first. It is brand new, I bought it from Amazon, how do I get a replacement? How do I solve this? Feedback We appreciate your feedback for your Genius product user experience Support geniusnet.
Unfortunately, we do not offer global warranty on our products. The mouse sensor data read performance will be impacted. We have some problems with your product. There is no driver for Windows 8 or later version. Sometimes when I turn on the mouse, underneath, the LED lights are on, but mouse does not work, why?
The mouse cursor sometimes lags or gnius for a few seconds, if I move it away from my WiFi it becomes normal. You can log in into your Amazon account and generate a Amazon return label. The dongle, KB, and mouse require a code pairing process.
The mouse is not detected. How do I solve this problem? How do I install the driver Ergo in Windows 8?